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Customer Service Runarounds

Posted in April 28th, 2008

by Caleb in bad customer service, consumer participation, customer complaints, customer nonservice, customer service, customer service runarounds, ebay, nonethical companies

Thanks for returning. Just in case you missed the FREE download revealing the biggest supertip for making money online, just CLICK HERE!

Is the customer even important anymore? I can’t tell from all the runarounds some companies send you through. Bad customer service is one of the biggest reasons to stop doing business with someone. Nine times [...]

Scratching A Niche In Social Marketing

Posted in April 10th, 2007

by Caleb in consumer participation, networking sites, social marketing, user generated content

Results from a recent iProspect study outline the specific behaviors of users visiting the most popular social networking sites. Among other items, the study finds that marketers should spend more time and resources investing in sites that operate within a relevant niche to their product than they have in the past.
Editor’s Note: As the [...]